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Husqvarna UpCare. The all-inclusive service contract.

Husqvarna UpCare is a service contract that protects your Husqvarna equipment from unforeseen repair expenses, while minimising both the risk and cost of unplanned downtime. Husqvarna UpCare gives you both security and control. Everything included is covered by a fixed periodic fee that you can budget in advance.

“No worries

– the risks are on us!”

RICHARD BÄLTER, GLOBAL SERVICE DIRECTOR HUSQVARNA CONSTRUCTION PRODUCTS, SWEDEN

Stop worrying about repair costs and unplanned downtime!

If a Husqvarna machine that’s covered by UpCare breaks down, we repair it free of charge within three to five working days (depending on the machine covered). If we cannot repair your machine within three to five days, we lend you a replacement machine free of charge.

In addition we ensure that your machine gets the routine maintenance prescribed in the service plan. This reduces the risk of unplanned downtime in the future and allows you to schedule so that you can minimise disruptions in your operations.

This is included in the UpCare contract:

  • Fixed quarterly fee during the contract period
  • Repair within 3 - 5 days* including replacement parts and labour
  • Free loan of replacement equipment if the repair time exceeds 3 - 5 days*
  • Only Genuine Husqvarna spare parts are used
  • All work performed by Husqvarna certified technicians
    • * 3 days for all drilling systems, power cutters and PG 280/400/450. 5 days for demolition systems and PG 530/680/820
  • Preventive maintenance according to the machine’s service plan
  • All oils, filters and other service parts
  • All current software updates
  • Extended warranty through contract period
  • Contract duration 36 months

This is how it works:

FS 3500 service web

1. Request

When you request a quote for new equipment, you also get a contract proposal for UpCare. The contract can be signed exclusively for brand-new Husqvarna equipment.

2. Register

The UpCare contract is registered with the equipment. You will be charged a fixed quarterly fee which covers all measures in the contract for the entire duration.
Service and customer web
Service technician DM web

3. Urgent repair

If your equipment is experiencing acute operational problems, just contact the nearest Husqvarna Service Centre, which will solve the problem within 3 to 5 days.

4. Planned service

When you’re approaching the time for preventive maintenance according to the machine’s service plan, you will receive a booking proposal from your nearest Husqvarna Service Centre.

You can get UpCare with the following Husqvarna equipment:

CORE DRILLING SYSTEMS
Husqvarna DM 220 (36 months)
Husqvarna DM 230 (36 months)
Husqvarna DM 280 (36 months)
Husqvarna DM 340 (36 months)
Husqvarna DS 150 (36 months)
Husqvarna DS 250 (36 months)
Husqvarna DS 450 (36 months)
Husqvarna DS 900 (36 months)
Husqvarna AD 10 (36 months)

POWER CUTTERS
Husqvarna K 760 OilGuard (36 months)
Husqvarna K 760 Cut-n-Break (36 months)
Husqvarna K 970 (36 months)
Husqvarna K 970 Chain (36 months)
Husqvarna K 1270 (36 months)
Husqvarna K 1270 Rail (36 months)
PRIME™ SYSTEM
Husqvarna DM 650 (36 months)
Husqvarna PP 65 (36 months)
Husqvarna K 6500 (36 months)
Husqvarna K 6500 Chain (36 months)

POLISHING AND GRINDING SYSTEMS
Husqvarna PG 280 (36 months)
Husqvarna PG 400 (36 months)
Husqvarna PG 450 (36 months)
Husqvarna PG 530 (36 months)
Husqvarna PG 680 (36 months)
Husqvarna PG 680 RC (36 months)
Husqvarna PG 820 (36 months)
Husqvarna PG 820 RC (36 months)
Husqvarna DC 6000 (36 months)

DEMOLITION SYSTEMS
Husqvarna DXR 140 (36 months)
Husqvarna DXR 270 (36 months)
Husqvarna DXR 300 (36 months)
Husqvarna DXR 310 (36 months)
Where to buy
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